All of our products are handmade and we need time to process your order.Our current processing time is 3-5 business days (not including Saturday or Sunday) from the date of purchase. Any purchase made after 12pm noon CST will be processed on the next business day.
Once your order has been processed and shipped, you will receive an email notification with your tracking number. Continental domestic orders may take 2-7 business days to arrive. Once shipped Elevated Scentz is NOT responsible for delays from the mail carrier nor lost/stolen packages once they have been declared delivered by carrier.
Due to the nature of our products, we do not accept returns. If there is an issue with your order, please notify us within 48 hours of delivery at firstname.lastname@example.org.
Once your order has been processed and shipped, you will receive an email notification with your tracking number. We are NOT responsible for duty fees or taxes, import fees or taxes or any other additional fees for the package to be imported or delivered internationally.